Location was close by venue for a weekend soccer tournament, staff very friendly and professional, first impression once walking into lobby was nice and clean, staff greeted each guests with respect and kindness, the room was comfortable and nice. I liked the secured parking requiring hotel key or ticket to exit and enter the lot.
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Maribelle
august 2023
Excellent showerhead. Very comfortable bed and pillows. Very quiet,. Nice lighting/lamps although low-lighting unavailable when someone else wants to go to sleep earlier than you. Two fairly quick elevators (be aware they are separated just far enough from each other on upper floors to force you to stand far enough away to track each elevator's status)
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Eileen
juni 2022
Great location!!!! East to leave the parking lot and go right back on to the freeway and located near all the good shopping and dining. Beautiful lobby with Starbucks-comparable coffee bar (Jasmin made me a iced caramel macchiato and my son got an iced vanilla latte). Gorgeous bar and restaurant with outdoor lounge seating. I had a Chardonnay and margherita pizza. My son had a poke bowl. The food was wonderful. I love a hotel with a bar and restaurant. It makes it really feel like vacation. The hotel was spacious enough for people to work on laptops as well. Nice laundry facility operated by a downloadable app. I was able to do a load of laundry before leaving; and a great pool and gym too. Lastly, the room—- very comfy beds, GREAT A/C, epic shower, and 60 inch flat screen TV which made my husband’s stay because he watched ESPN. I will 100% stay here again. I did a lot of research on hotels near Great Park Irvine and this one seemed to check off all the boxes online and it definitely lived up.
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Niza
juli 2022
Location was great Facilities were nice and seemed very clean Staff was friendly, especially the lady serving/working the restaurant Everything in the room seemed to be in order, technology was up to date, there were plenty of outlets for charging
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Gonzalez
august 2022
When I went to check in they could not find my reservation and the young lady at the check in desk tried to accommodate what I had reserved, Unfortunately they ended up finding my reservation after I had left to my concert and I was unable to move to the 2 bed room I had originally reserved. They had a great food menu and a full bar. The bartenders were also great.
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Tipton
juli 2023
This was our second stay in two weeks and it was good to see consistency in the cleanliness and operations of the hotel.
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Theatre
august 2022
The breakfast portions are just too large as are all the portions served. It would be better to ask the guest the size they would prefer and then it would cut down on wastage which is huge driver of costs. The customer can also given the opportunity to top up if the portion size was too small.
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Phillip
september 2022
Location was quiet, Clean room, lots of amenities, super comfortable
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Sharon
september 2021
I especially appreciated the big windows looking out at Palm Trees, and especially the comfortable bed. I also appreciated the modern shower design with sloped bottom easily sending shower runoff to a linear drain at one end of the shower. Best of all, very kind and attentive front desk and restaurant staff handled all my needs, especially room maintenance comments, the first time with good cheer. Staff were great!
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Wendy’s
oktober 2021
Thanks for having a shuttle to take us to the concert! That was one of my main reasons why I chose your hotel.
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Angela
juli 2023